Case study · HopSkipDrive
Senior operating judgment, built inside the work.
Case study · HopSkipDrive
Executive biography
An operator first. An advisor by deliberate choice.
Ryan’s through-line is building control inside complex, distributed operations.
At Amazon, his work spanned global last-mile economics, delivery-partner systems, capacity, network performance, and transformation across North America, Europe, and Japan. Earlier, nearly a decade at Walmart grounded that work in frontline retail execution, where labor, inventory, safety, and the customer promise meet every day.
At Luna Sol, Ryan works directly with leadership and operating teams. Specialist depth is added when the decision requires it; accountability for the work remains with the founder.
Selected operating record
Quantified experience, kept in the right evidence category.
These are collaborative outcomes from prior executive roles—not Luna Sol client results and not solely attributable individual outcomes.
$2.5B+
Annual savings generated
Prior operating role
$550M+
Delivery losses eliminated
Prior operating role
$300M
Capital program directed
Prior operating role
35%
Operational defect reduction
Prior operating role
Prior-employer outcomes reflect the work of operating teams and leadership. See the Amazon retrospective for additional context and attribution.
Operating experience
The record behind the advisory posture.
Prior employment and Luna Sol work remain separate throughout this site.
Prior employment
Amazon
Global last-mile operating leadership
Delivery economics, partner models, capacity, measurement integrity, peak readiness, and transformation across three regions.
Read the operating retrospective →
Prior employment
Walmart
Nearly a decade in retail operations
Frontline execution where labor, inventory, physical flow, safety, and customer experience converge.
No separate Walmart case study is currently published.
Advisory practice
Luna Sol Group
Founder-led transformation
Completed advisory work presented through bounded case studies for PSA, HopSkipDrive, and Maid of the Mist.
See the advisory work →
Geographic reach
North America, Europe, and Japan.
Experience across mature and scaling networks informs the pattern recognition. The answer still begins with the evidence inside the specific business.
Selected work and thinking
Follow the operating thread into the evidence.
Representative advisory work and a practical brief connected to Ryan’s operating point of view.
Case study · PSA
A recovery system for a record backlog
Completed advisory work connecting constraint logic, recovery mechanics, and governance.
Luna Sol client work
Case study · HopSkipDrive
Operating architecture for regulated scale
A multi-market system spanning dispatch, compliance, risk, governance, and requirements.
Luna Sol client work
Operating brief
Validate the constraint before adding staffing
Test the mechanism before committing labor, technology, or capital.
8 minute read